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Olympus Australia & NZ Announce New Managing Director

Wednesday, July 1, 2015
Section: General

It gives us great pleasure to announce that James Bowe has been appointed Managing Director of Olympus Australia and New Zealand, effective from July 1st, 2015.James BoweJames Bowe

James began his career at Olympus 19 years ago and has helped transform the organisation from a locally run distributor to a direct-to-market subsidiary of Olympus Corporation.  Over this time, Olympus has grown its staff numbers to over 300 and has invested heavily in local infrastructure, securing offices in capital cities[1] across Australia and New Zealand that host our sales, marketing, service and support teams.  In 2014, James oversaw the construction of Olympus Australia’s new headquarters – located in Notting Hill, Melbourne – that now house our Customer Experience Centre and National Service Centre.

Having developed many strong customer relationships over his time in the industry, James recognises having world-leading products is only part of the reason for Olympus’ success.  The relationships that we have with our customers and the subsequent value we can add to their business, is the single biggest driver of our success and this is something that James will continue to invest in over the coming years as we look to further heighten the added value we can offer our customers.

To quote James;

“In a competitive industry, it is no longer enough to say we have the best product specifications and highest performance. To be successful, organisations must be able to deliver value above and beyond their products.  Customer service, on-site support, education, training, preventive maintenance and communication are key to realising this value and it's my goal to make Olympus the market leader in these areas.”

James is a highly customer-focused leader and is looking forward to making your experience with Olympus something that you’d truly value.

[1] Branch and repair locations are as follows: Melbourne (head office), Sydney, Brisbane, Adelaide, Perth, Auckland, Christchurch and Wellington.

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